Refund policy

  • We accept returns postmarked within 14 days of the original shipping date
  • Returns must be pre-authorized through our Returns Portal
  • We will provide you a shipping label for your return or exchange. The cost of the return label will be deducted from your refund.
  • Items purchased on sale or with a discount code (excluding our new customer discount) are not eligible for returns.
  • Received the wrong or defective item? Please email orders@boutiquelittle.com so we can make it right!
  • For an exchange, we highly recommend using our Instant Exchange to ensure your item doesn’t sell out.

Online Return Policy

All sale items, jewelry, underwear and swimwear are final sale; no returns, exchanges or online credit will be given. All international orders are final sale.

Returns must be pre-authorized through our Returns Portal prior to sending merchandise back. If your item is eligible for return/exchange, we will provide you with a return shipping label and we will deduct the shipping costs from your refund.

All returns must be postmarked within 14 days of the original shipping date. Little accepts returns of unworn, unwashed and unused merchandise in its original condition, with all tags attached and your proof of purchase. All shoe and toy returns must include the original shoe/toy box in its original condition, without postal labels. (Your return will be denied if the shoe/toy box has been used as the shipping box).

Any packages postmarked after 14 days will incur a 15% restocking fee. All shipping charges are non-refundable. Packages received after 21 days will NOT be processed. We have the right to deny returns if the merchandise returned does not meet our return policy requirements.

Once your return arrives at Little, you will receive an email confirmation of receipt. If your items pass our quality control inspection, you will be refunded for your purchase in the original form of payment, excluding shipping costs. If you choose to receive store credit instead of a refund, you will receive an email with an electronic gift certificate.

Orders placed using a coupon code (storewide, brand-wide or special collection sales) are final sale and eligible for store credit only and not a refund. Refunds will be processed within five (5) days after we receive the returned merchandise; you will be notified via the email address listed in your account once this transaction has taken place.

Exchanges

You are also welcome to exchange your purchase for a different item or size. This can be completed in our returns portal but please note that we recommend you choose Instant Exchange or ensure that your return is dropped off with your mail carrier as soon as possible to avoid your new item selling out in the meantime. Please be aware that when exchanging an item(s), you will be responsible for any new and/or additional shipping charges.

We are always happy to help with an exchange so if you need assistance with fit or color selection please email us at orders@boutiquelittle.com.